Privacy Policy

Effective Date: October 2025

CSPCSC Global (“we,” “our,” “us”) respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, store, and safeguard your information when you access our website and services. By using CSPCSC Global, you agree to the practices described in this policy. If you do not agree, please discontinue using our site.

1. Introduction

CSPCSC Global provides digital resources, guides, utilities, and tools for CSP (Customer Service Point) and CSC (Common Service Center) operators, as well as other digital entrepreneurs. We recognise the importance of safeguarding user data, especially when handling financial or identity-related information. This policy outlines what information we collect, why we collect it, how it is processed, and the choices available to users.

2. Information We Collect

a) Information You Provide Voluntarily

Contact Form Data: When you contact us via our “Contact Us” form, we may collect your name, gender (if provided), email address, phone number (optional), and your message.
Feedback or Support Queries: If you write to us directly, we collect your email address and the details you include in the message.
Subscriptions: If newsletters or subscriptions are offered in the future, your email address will be collected when you opt in.

b) Automatically Collected Information

Log Data: IP address, browser type, operating system, referring site, and access time.
Usage Data: Pages visited, time spent, and actions performed.
Cookies and Tracking Technologies: Small files stored on your device that help improve site functionality and remember preferences.

c) Third-Party Data

If you interact with third-party links or embedded content (such as government portals, YouTube, or payment gateways), those services may collect additional data under their own privacy policies. CSPCSC Global is not responsible for the practices of third parties.

3. How We Use Information

We use collected information to provide and improve our services, communicate with users, respond to inquiries, enhance security, and comply with legal obligations. We do not sell personal information to third parties.

4. Cookies and Tracking

We use cookies to enhance site functionality and user experience. This includes essential cookies required for operation, performance cookies for analytics, preference cookies to remember choices, and third-party cookies used by embedded content or analytics tools. You may disable cookies in your browser, but some site features may not work correctly if you do.

5. Sharing of Information

We share personal data only when necessary, such as with trusted service providers (hosting, analytics, or email delivery), to comply with legal obligations, or in connection with business transfers (e.g., merger or acquisition). We require third parties to maintain confidentiality and appropriate security measures.

6. Data Security

We implement reasonable technical and organizational measures — including secure servers, encryption, and firewalls — to protect your data. However, no system is completely secure. Users should take care to protect their own devices and connections.

7. Data Retention

We retain contact form submissions and support queries only as long as necessary to resolve requests. Log files and analytics data are retained for operational analysis and may be anonymized where possible. Certain records may be kept longer if required by law.

8. Your Rights

You have the right to access, correct, or request deletion of your personal data, object to certain processing activities, and withdraw consent where applicable. To exercise these rights, contact us at nirmalbhadra4@gmail.com.

9. Children’s Privacy

CSPCSC Global is not directed to individuals under 18. We do not knowingly collect personal data from children; if we become aware of such collection, we will delete the data promptly.

10. International Users

Our site is hosted in India. If you access the site from outside India, your data may be transferred to and processed in India, where data protection laws may differ from your home jurisdiction.

11. External Links and Embedded Content

Our site may include links or embedded content from external sources. We are not responsible for their privacy practices. Please review the privacy policies of any external sites you visit.

12. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with a new Effective Date. Continued use of the site after updates indicates acceptance of the revised policy.

13. Contact Information

For privacy-related inquiries, please contact:
Owner & Founder: Nirmal Bhadra
Email: nirmalbhadra4@gmail.com
Location: Chowkham, Namsai District, Arunachal Pradesh, India