Effective Date: October 2025
Privacy Policy
CSPCSC Global (“we,” “our,” or “us”) is committed to safeguarding your privacy and ensuring the protection of the personal information you share with us. This Privacy Policy describes how we collect, use, store, disclose, and secure your information when you access our website, tools, or services. By continuing to use CSPCSC Global, you acknowledge and agree to the practices described in this policy. If you do not agree, you should discontinue use of our site and services.
Introduction:
CSPCSC Global provides digital tools, educational resources, security guidance, and operational support for CSP (Customer Service Point) operators, CSC (Common Service Center) VLEs, and other digital-service professionals. Because many of our resources relate to financial transactions, identity verification, and community-level service delivery, we understand the critical importance of protecting user information.
This Privacy Policy explains:
What information we collect
Why we collect it
How it is processed and protected
With whom it may be shared
Your rights regarding your personal data
We encourage all users to review this policy in full.
Information We Collect:
We collect information in three primary ways: data you provide voluntarily, information collected automatically, and data obtained through third-party integrations.
a) Information You Provide Voluntarily
We may collect personal information directly from you when you interact with our website or contact us, including:
Contact Form Submissions
Name
Email address
Phone number (optional)
Gender (optional)
Message or inquiry details
Feedback or Support Requests
Email address
Content of your communication
Attachments, if provided
Subscriptions and Newsletters (if enabled)
Email address when you opt in
You choose whether to provide this information; however, incomplete submissions may limit our ability to respond effectively.
b) Information Collected Automatically
When you visit our website, certain information is collected automatically to improve performance, monitor usage, and enhance security.
Log Data
IP address
Browser type and version
Operating system
Referring website
Date and time of access
Usage Analytics
Pages viewed
Time spent on site
Click patterns and navigation paths
Cookies and Similar Technologies
We use cookies, web beacons, and similar tools to remember user preferences, enable core functionality, and collect analytics.
You may disable cookies through your browser settings, but some site functions may become unavailable or impaired.
Third-Party Data Collection
If you interact with embedded or external third-party services — including government portals, YouTube, analytics providers, ad networks, or payment gateways — those entities may collect additional information under their own privacy policies.
CSPCSC Global does not control and is not responsible for third-party data practices.
How we use your information?
We use the information we collect for the following purposes:
To operate and improve our website and services
To respond to inquiries, support requests, and feedback
To communicate updates, alerts, or service-related information
To analyze usage patterns and enhance user experience
To maintain the security and integrity of our systems
To comply with legal obligations or regulatory requirements
We do not sell, rent, or trade personal data to third parties.
Cookies and Tracking Technologies:
Cookies allow us to deliver a more customized and efficient user experience. We use:
Essential Cookies: Required for website functionality
Performance/Analytics Cookies: Help understand user interaction and optimize performance
Preference Cookies: Store user choices such as language or display settings
Third-Party Cookies: Used by embedded content such as videos or analytics services
Users may adjust cookie preferences in their browser settings, but disabling essential cookies may affect site usability.
Sharing and Disclosure of Information:
We share personal information only when necessary and under controlled conditions:
a) Service Providers
We may share data with trusted vendors that help us operate the website, deliver email communications, or perform analytics. These providers are required to maintain confidentiality and strong security measures.
b) Legal Requirements
We may disclose information if required to:
comply with applicable laws or regulations
respond to lawful requests from authorities
protect our legal rights, users, or the public
c) Business Transfers
If CSPCSC Global is involved in a merger, acquisition, asset transfer, or restructuring, personal data may be transferred as part of that transaction. Users will be notified of any significant changes in data handling.
We do not share information for marketing purposes without user consent.
Data Security:
We implement reasonable and industry-aligned technical and organizational measures to safeguard your information. These include:
encrypted data transmission (where applicable)
secure servers and firewalls
restricted access to personal data
regular system monitoring
While we strive to protect your information, no internet-based system is entirely secure. Users are advised to maintain the security of their own devices and network connections.
Data Retention:
We retain personal information only for as long as needed to fulfill the purposes described in this policy, including:
customer inquiries
operational analytics
legal or regulatory obligations
Contact form data and support communications are deleted once they are no longer needed. Analytics data may be stored in aggregate or anonymized form.
Your Rights and Choices:
Depending on applicable laws, you may have the right to:
Access the personal data we hold about you
Correct or update inaccurate information
Request deletion of your personal data
Object to certain types of processing
Withdraw consent where processing is based on consent
To exercise these rights, contact us at nirmalbhadra4@gmail.com. We may verify your identity before processing requests.
Children’s Privacy:
CSPCSC Global does not knowingly collect or process personal information from individuals under 18 years of age. If such data is discovered, we will delete it promptly. Parents or guardians who become aware of such collection should contact us immediately.
International Users:
Our website is operated and hosted in India. If you access the site from another country, you agree that your information may be transferred to, stored, and processed in India, where data protection laws may differ from your jurisdiction.
External Links and Embedded Content:
Our website may include links to external sites or embedded content such as videos, forms, or third-party widgets. These external sites are governed by their own privacy policies, and we are not responsible for their content, security practices, or data handling.
Users should review external policies before providing any information.
Updates to This Privacy Policy:
We may revise this Privacy Policy periodically. When changes are made, we will update the Effective Date at the top of this page. Continued use of CSPCSC Global after changes take effect constitutes acceptance of the updated policy.
We encourage users to review this page regularly.
Contact Information:
If you have questions, concerns, or requests related to this Privacy Policy or our data-handling practices, you may contact us at:
For privacy-related inquiries, please contact:
Owner & Founder: Nirmal Bhadra
Email: nirmalbhadra4@gmail.com
Location: Chowkham, Namsai District, Arunachal Pradesh, India
